The Employer Health Care Alliance Cooperative, Inc. (“The Alliance”) and its affiliates, subsidiaries, divisions and brands (collectively, “The Alliance”) are strongly committed to protecting the privacy of its members, enrollees and visitors.  This privacy policy describes what information The Alliance collects from users of its websites and how The Alliance uses that information once it is collected.

What Website(s) Does This Policy Apply To?

This privacy policy applies to websites owned and controlled by The Alliance including the Find a Doctor website ( and corresponding social media websites and mobile applications (referred to each as a “Website” or collectively as the “Websites”).

This policy does not apply to any other website owned or operated by any third party retailer, supplier, service provider or affiliate, even if such third party websites link to a Website owned by The Alliance or a Website owned by The Alliance contains links to a third party website.  Accordingly, this privacy policy does not apply to the practices of any third party, affiliate, or business partner that The Alliance does not own or control.  Additionally, the owners of social media services may have additional online privacy terms and conditions that supersede this Website Privacy Policy depending on a user’s own personal preferences with that social media provider.

This Privacy Policy also applies to the Find a Doctor member’s section of the Find a Doctor website.  However, such portions of the Find a Doctor website are governed by additional terms and conditions contained in the Find a Doctor Terms and Conditions Agreement located here:  The Alliance may use software applications to collect and report to The Alliance data or information such as total activated users, anonymized usage statistics and user preferences.

Collection of Non-personal Data

If you browse a Website without creating a user account or purchasing any products or services, you do so anonymously.  The Alliance does not collect your e-mail address or other personal information.  The Alliance does log your IP address (the internet address of your computer) to tell us which parts of our Websites you visit and how long you spend there.  The Alliance does not link your IP address to anything personally identifiable; however, we do track the state and/or country you are accessing the internet from, the date and time you visited and the type of computer, operating system and Web browser you are using. Your browser supplies us with this information. The Alliance uses this information from our server logs to learn more about our visitors as a group, not about you as an individual. The information helps us identify overall usage patterns and trends on the site.

Collection of Information

Certain features on the Websites enable members and enrollees and potential members and enrollees to contact The Alliance and submit personal and/or business information. This includes membership information, preferences and certain personal information that enrollees input into the Find a Doctor website as part of the user registration and membership preferences. If you submit personal and/or business information to The Alliance, or create a user account, we may use this information to manage your membership account, conduct surveys, respond to your inquiries or provide various products, information and/or services to you. The Alliance will not sell your name, address, e-mail address or other personal information to any other organization unless you expressly agree at the time you submit certain information to The Alliance (typically by checking a box indicating your consent)

Aggregated Data

The Alliance may take personal and business information and aggregate data so that it is no longer identifiable. The Alliance may use this information to enhance the features of its Websites and services; and The Alliance may sell or license this aggregated information to third parties or publish the information. The Alliance will take reasonable precautions to ensure that such aggregated information does not contain any confidential or otherwise identifiable data that could be used to identify its source.

Disclosure of Your Personal Information

The Alliance may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) satisfy a legal order or comply with legal process; (b) defend the rights of The Alliance or its affiliates or business partners; or (c) protect the personal safety of The Alliance employees, agents, affiliates, business partners, members, enrollees or Websites users.

Third-Party Services

The Websites may offer features and services that are administered or provided by third parties hired by The Alliance. To receive these services, you may be required to provide these third parties with personal information. All such services are subject to separate terms and conditions established by our third-party providers, including separate privacy policies, which may be different than this privacy policy.


This Website has reasonable technical and organizational security measures in place to protect the loss, misuse or alteration of information under our control. The Alliance cannot guarantee that unauthorized third parties will never be able to defeat those security measures.  Although we cannot guarantee that our systems are 100 percent secure 100 percent of the time, we periodically update our technology in order to improve the protection of member and enrollee information. The website does not use a secure server to transmit sensitive data to and from our site. Be sure not to transmit any personal health information or sensitive data through this Website. The Find a Doctor website does use secure servers.

Governing Law and Jurisdiction

This Policy, and The Alliance’s collection and use of member and enrollee information, shall be governed and interpreted in accordance with the laws of the United States and the State of Wisconsin. Any disputes arising out of this Policy shall be adjudicated in Milwaukee County Wisconsin or federal court of competent jurisdiction in the Eastern District of the State of Wisconsin.

Governing Language

Any translation of this Policy is done for local requirements and in the event of a dispute between the English and any non-English versions, the English version of this Privacy Policy shall govern.

Privacy Policy Changes

The Alliance reserves the right to change its privacy policy at any time without prior notice. Any changes to the privacy policy will be posted on this page and will be effective immediately upon posting.

Removing or Updating Personal Information

If you believe your personal information is not accurate, or if you would like us to delete personal information collected by The Alliance through this Website, please contact an Alliance Customer Service Representative at 800.223.4139.

Last updated on November 1, 2015