Director of Member Services and Innovation
Kathryn Otto McLeod, director of member services and innovation, leads the team that works directly with Alliance members to understand their needs and to ensure that The Alliance evolves to respond to changing needs. She joined The Alliance in 2014 to develop new value for Alliance members through products and vendor partnerships.
Before joining The Alliance, Kathryn held leadership positions in sales, account management and product development at a variety of regional health plans, including WEA Trust, Dean Health Insurance and Physicians Plus Insurance Corp. She also applied her skills to economic development as the director of health care initiatives at THRIVE, a regional economic development organization.
Kathryn has an executive master of business administration degree from University of Wisconsin-Madison and a bachelor’s degree in business administration from Cardinal Stritch University. She holds licenses in health and life insurance.
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