Contact Us

Getting answers is easy when you know who to call.

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If you have patient questions regarding:

  • Eligibility
  • Billing
  • Questions from providers
  • Questions from plan administrators
  • Health education

Call The Alliance® Customer Service Line at 800.223.4139

If you have questions regarding:

  • Health education or provider inquiries

Call The Alliance Customer Service Line at 800.223.4139

With questions related to any of the following, please call 608.276.6620

  • Monthly Invoices
  • Electronic Data Interchange (EDI)
  • The Alliance Bulletin Board System (BBS)
  • The Alliance Claims Operations
    • Membership Information
    • Benefits of Membership
    • Current Alliance Services
    • Plan Administrator
  • Coordination
    • Employer Report Questions
    • Custom Data Requests
    • The Alliance Identification
  • Sticker/Directory Needs
    • Employee Orientation
  • Employee Education Programs