When you have questions, either The Alliance or the third party administrator (TPA) may be best able to provide you with an answer.
Use this guide to determine who to contact:
Call The Alliance at 800.223.4139
- Your network status
- Your provider agreement
- Employer identification
- Repricing or claim/repricing not received by the BPA
- Claim questions
Call the Third Party Administrator (TPA) found on the enrollee’s ID Card
- Claims status, payment and/or denial
- Deductible/Co-insurance Amounts
Find the ID Card example here:
Questions? Feedback? Contact us at 1.800.223.4139 or complete the form below to get in touch with the Provider Relations team.