Improving Primary Care with Innovative Solutions

The Alliance’s Advanced Primary Care and Direct Primary Care solutions improve health outcomes for patients and lower the total healthcare spend for employers and employees.

What is Primary Care?

Primary care is the care delivered by clinicians who are trained in family medicine, internal medicine, and pediatrics. These doctors, nurses, and other primary care staff represent the frontline of medicine by focusing on preventative care. They are in the best position to help patients maintain and improve health, detect, and treat problems early, manage chronic conditions, and refer patients to the right specialists when needed.

Primary care has a significant impact on patients’ health and the cost of their healthcare. That impact can vary based on how much time doctors and other caregivers are able to spend with patients, what kind of services they deliver at the primary care office, and where they send people for additional care. Since primary care is typically where an individual’s healthcare journey begins, it’s an effective place to improve the value of healthcare.

Advanced Primary Care is an elevated standard of primary care that’s measured by improved health outcomes for patients, lowered total health spend for employers and employees, and achievement of higher levels of patient satisfaction and engagement.

Advanced Primary Care focuses on quality of care and outcomes as opposed to patient volume. This means physicians can dedicate more time to each patient, ensuring they can effectively manage chronic conditions and coordinate care.

Direct Primary Care is a type of primary care that’s provided directly to employers or consumers and is independent of a larger hospital system. This type of care utilizes an alternate payment method, most often capitated with a monthly cost. This greatly improves access to care with a flat, affordable membership fee. Direct Primary Care is almost always accessed through an on-site, near-site, or shared-site clinic.

Our Advanced Primary Care Solution

The Alliance helps employers increase access to primary care for their employees by incorporating Advanced Primary Care and Direct Primary Care in their benefit plans. These primary care models provide a more cost-effective healthcare provider solution to traditional healthcare delivery. We have vetted partners that provide low-cost care and share our list of these preferred-value providers with our Advanced Primary Care and Direct Primary Care partners so they can refer patients when specialty care is needed.

What are the Benefits of The Alliance’s Direct Primary Care Offering?

Employer Benefits

Lowers overall healthcare costs

by referring to preferred-value specialists only when care can’t be provided at the clinic – producing fewer referrals, tests, and procedures.

Creates a predictable payment schedule

based on per-month, per-member fee.

Improves the health of employees

through comprehensive, personalized, and more convenient care that also enhances employee satisfaction.

Employee Benefits

Lower out-of-pocket costs

because care is paid for monthly on a per-employee basis – usually covered by their employer – and more care is kept at the clinic instead of being sent out to costly specialists.

Convenient access

for employees with a location at or near their employer with same-day appointments and availability outside of typical clinic hours of operation.

High-quality care that treats the person, not the disease.

Direct Primary Care emphasizes the length and frequency of contact between a patient and primary doctor to ensure there is more time to treat the whole person, not just the symptoms that prompted them to seek care.

The Alliance’s Advanced Primary Care Solution
Meets the Following Benchmarks:

Enhanced Access for Patients

More physician-patient time to allow sufficient time to treat the whole patient.
A greater range of services, including close collaboration with other practitioners like behavioral health and PT. It can also include access to x-rays, labs, and prescriptions.
Timely access to care, including same-day appointments, and availability outside of clinic operation hours.

Evidence-Based Medicine

Care teams provide tests and treatments based on scientific evidence, avoiding unnecessary care.
Use of standing orders and protocols for patients with chronic diseases to ensure evidence-based care is reliably delivered.

Risk-Stratified Care Management

Patient risk is assessed, and a care plan is developed based on their unique needs, such as extended office visits, care manager guidance, monitoring and tracking, phone check-ups, etc.

Care Coordination

A primary care team that engages in outreach, including chronic condition management, coordination of care, and ensuring patient understanding of medications, orders, adherence expectations, etc.

Care Navigation and Referral Management

A careful selection of preferred-value clinicians and facilities for tests and procedures that can’t be provided at the clinic. The clinic team remains in constant contact with this narrow list of trusted clinicians as treatment plans develop.

Organizational Infrastructure

Analytical and reporting capabilities to allow employers and providers access to data for informed decision-making, as well as continuous staff improvement and training.

Behavioral Health Integration

Care teams use patient records to identify those who may need outreach and assess behavioral health needs through multiple methods of connection.

Balanced Compensation

Rewarding care management teams based on quality of care – care quality, patient experience, resource use and referrals – not volume of care. This global payment methodology differs from traditional primary care, which uses fee-for-service payments and a third-party payer.

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