Patient Questions:
- Eligibility
- Billing
- Questions from providers
- Questions from plan administrators
- Health education
TPA Partnership
We’re a reliable and responsive partner to Third-Party Administrators (TPAs), helping you administer health plans to self-funded employers seeking High-Value Healthcare.
We’ve developed experienced teams and proven systems to facilitate seamless claims processing and payments. We give you what you need from the start, going above and beyond to provide you with the information you need to be efficient and effective.
Need Answers Fast? We can Help! Download this toolkit to learn more about The Alliance and our partnership.
TPA Tool Kit
Reference Materials
Summary of Benefits and Coverage
Reference the below materials to help employees and their families understand their healthcare coverage and options. (Source: United States Department of Labor.)
Reference Materials
Logos & ID Cards
Employees and their families should have proper identification on health plan IDs to guarantee savings and accurate data when visiting participating providers.
This can be done in one of two ways:
- On current health plan ID cards: place a sticker of The Alliance logo(s). If you need a sticker, contact salessupport@the-alliance.org.
- On re-printed health plan ID cards: include The Alliance logo(s) with the following name and mailing address prominently displayed.
The Alliance Claims Dept.
P.O. Box 44365
Madison, WI 53744-4365
While not required, we strongly encourage you to include our payer identification number for electronic claims submission on your ID Cards along with our claims filing address.
The Alliance payer identification number is as follows:
Payer ID #88461
Cards must state that providers should submit all medical claims except those for prescription drugs, dental, and vision if a carve-out directly to The Alliance. This applies to all providers, whether or not they participate with The Alliance.
Find A Doctor Website Button
Employers may find it helpful to link to our Find a Doctor tool on their benefits website or intranet.
Please advise the employer’s web manager to remove any links to our old provider directory and replace them with this code.
<a href="https://Allianceweb.healthsparq.com/app/public/#/one/city=&state=&postalCode=&country=&insurerCode=ALLI_I&brandCode=ALLI&ProductId=&productCode" target="_blank" rel="noopener"><img src="https://the-alliance.org/wp-content/uploads/2021/07/FaD_button.png" alt="The Alliance Find a Doctor" width="300" border="0" /></a>
Healthcare Questions:
- Health education
- Provider inquiries
For Questions Regarding:
- Monthly invoices
- Electronic Data Interchange (EDI)
- The Alliance Bulletin Board System (BBS)
- The Alliance claims operations
- Membership information
- Benefits of membership
- Current The Alliance services
- Plan administrator
All other Questions:
- Coordination
- Employer report questions
- Custom data requests
- The Alliance identification
- Sticker/directory needs
- Employee orientation
- Employee education programs
News & Events
Data Analytics Workshops | Making Sense of Your Data
Are you sitting on a wealth of data, but don’t know how to leverage it? What if you could turn that data into one of your company’s…
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20 Mar 2024 | By The Alliance
Employers to Gather in Madison to Drive Healthcare Transformation at The Alliance 2024 Spring Symposium
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14 Dec 2023 | By The Alliance
Cheryl DeMars to Retire as President and CEO of The Alliance
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23 Oct 2023 | By The Alliance